Restore a healthy home

Mold Remediation in Paris KY

We get how unsettling it can feel when you discover mold in your home…

Call 859-459-0424

Schedule an inspection

If you’ve noticed a musty smell, signs of moisture, or unexplained health symptoms in your home, mold could be part of the problem. 

At Spotless, we help homeowners in Paris identify and properly remove mold contamination, focusing not just on visible growth, but on what may be affecting your indoor air quality and overall health. 

 
 
 
 
  EXCELLENT  
  
 Based on 312 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Merna Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I'm very displeased with the cleaning of the rugs. They do not look clean at all. The white rug looks like they didn't even tough it. The blue rug still has stains. $1200 for nothing. The couch cushions barely look touched as well. This is awful! I want my money back. Updated: Spoke to owner and she made it right! They came back with new chemicals and redid everything. She listened and understood my frustrations after sending her pictures. They were still not able to get everything out of the white rug but that was understandable since it was due to more wear and tear and they were not able to get all the stains out from the furniture, however it looks so much better than before and this service was what made me a spotless customer to begin with.

Owner's reply
Merna, thank you for giving us the opportunity to make this right. We sincerely apologize that the initial cleaning did not meet your expectations, but we’re glad you contacted us and shared pictures so we could understand your concerns and return to reclean everything. While some permanent wear and staining could not be completely removed, we’re happy the final results were significantly better and reminded you why you became a Spotless customer. We truly appreciate your patience, understanding, and updated review!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Barry Griffin 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Gary and Brent did outstanding work and very accommodating

Owner's reply
Thank you for your kind words and for taking the time to leave a review! We are thrilled to hear that you had a great experience with our team. Your feedback motivates us to continue providing excellent service. We look forward to serving you again in the future!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John's Ukulele Cafe 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Spotless - Great workers, less than honest management.... GHOSTED! DO NOT BE SWINDLED BY THIS COMPANY. We had Spotless come out after we had some flooding in our basement a couple of weeks back. The time between calling and the service reps arriving was very quick. We were a bit apprehensive about the work knowing that it would probably be expensive but inquired about it anyway. The workers did not know what it would cost but someone in management said, "We aren't sure what it will cost, but the last job we had was $2,500." We were hesitant but the management said, "We would be willing to work with you on price - oh and you can set up a 6% credit card to pay for it as well if needed." (something we are totally against) Shortly after this we said ok to the work and the service workers set out dehumidifiers and fans all over the basement. We paid them 1k to get started. The service workers were friendly and did good work. A couple of days passed and the workers arrived again to evaluate how everything was going. "We recommend just a couple of more days." they said. By this point my wife and I were getting nervous about what this was going to cost after not hearing back. After calling Spotless and putting pressure on them they replied finally with a full mock up of the bill after about 5 days - An amount WELL over 2x the amount they told us at the start... near 6k! As soon as we saw this estimate, we called and said, "Please come get your equipment, we will not be able to pay you anything more." The servicemen arrived the next morning and gathered their equipment - very helpful and kind as always. That day, we called and voiced our concern over this bill on voicemail. We said, "We were originally quoted $2500 and did not know the bill would be this high. Can you please call us about this?" - no answer. We called again the day after that - same message.. no reply. Next day, sent an email - no reply. Waited two days, voiced the email in another way.. no reply. On and on and on... One day we were able to speak with someone (one of the owners we believe). There was a long silence on the phone.... and then... "So and so will be calling you tomorrow after 9AM about this."  The next day came around.. could you guess... NO CALL!! (are you all catching my drift?) To this day (about two weeks later) we have not had one callback about this bill of service. We have called 8 times and left 3-4 emails stating we would like to settle on this bill. They have sent us a copy of the bill every single day on email. Get this... as of today - they INCREASED the bill by $200 - after not responding to us after completing this service. Do you see where this is going? If they were able to send an itemized receipt AFTER their service, they definitely could have sent us an itemized list BEFORE leaving the equipment at our house - or at least after the first evening. My wife and I own our own business and know how important it is to leave a line of communication amongst clients. This communication felt dishonest from the start - taking advantage of an emergency situation without a remotely close estimate. I gave Spotless 2 stars on this review (one extra than I was going to because the workers were great and friendly). This is not a way to treat customers (especially by a locally owned company). I plan to update this review as I hear back from Spotless about this. However, if I were you... DO NOT HIRE THIS COMPANY!!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shannon Parsley 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We received exceptional service! Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Tom 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Fast response despite the aftermath of the 2026 june flash floods in Richmond, great service, friendly staff, quick and efficient. A large portion of the cost is equipment daily rates (air movers and dehumidifiers) these are important to drying out the basement but for those with a very robust dehumidifier that may be something to consider. A week after the equipment was pulled my dehumidifer is still slowly, slowly getting the humidity back in line, so the headstart their dehumidifers gave was a big help. The guys did a great job removing the damaged flooring, drywall, and carpet. They managed to help save our area rugs by expressing the water out of them, we were then able to get them to a cleaner who got them good as new. Invoice came in under the estimate as well, always good to see :) It would be nice if the guys were allowed to give a spitball estimate, they were a bit cagey about it until they had gathered all the photos/readings and sent it back to management for the estimate. That took what felt like a couple hours where I really had no idea how bad it was gonna hit the pocketbook. It also felt like it stopped the guy from being able to get started sooner then what might have been possible otherwise.

Owner's reply
Tom, thank you for the detailed and thoughtful review. We’re glad our team was able to respond quickly after the June 2026 flash floods in Richmond and help get your basement drying out as efficiently as possible. You’re absolutely right that professional drying equipment, including air movers and commercial dehumidifiers, makes up a large part of water mitigation costs. That equipment is critical to getting moisture under control properly, especially after a large flooding event. We’re glad it gave your home a strong head start and that your rugs were able to be saved and cleaned. We also appreciate your honest feedback about the estimate process. Our technicians are trained to gather photos, moisture readings, measurements, and documentation before pricing is finalized so we can provide the most accurate estimate possible instead of guessing on-site. That said, we understand how stressful it can be not knowing what the cost may look like right away, and we’ll use that feedback to keep improving our communication during emergency situations. Thank you again for trusting Spotless. We appreciate your business and are glad the final invoice came in under the estimate.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Michele Bowling 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Poor communication  prices are ridiculously high and I feel they take advantage of people who find themselves in a bad situation with their home

Owner's reply
Thank you for your feedback. We are sorry to hear that you feel this way, as taking advantage of customers is absolutely not how we operate. You contacted us after hours on a Saturday during a major storm event that affected many homeowners in the area, and our team responded when emergency help was needed. There was also additional after-hours communication later in the process, including a call around 10 PM. Our pricing is based on standard restoration industry pricing for properly trained, insured mitigation work. These are the same types of line-item prices that insurance carriers review and pay for restoration work every day. Insurance companies do not overpay for mitigation services, and our charges are consistent with legitimate restoration work performed by trained technicians with proper insurance, equipment, and documentation. We also made an effort to be fair regarding your final bill. Although the equipment usage could have supported an additional day of rental charges, we removed that charge in good faith and gave the benefit of the doubt in case there had been any misunderstanding regarding the request. We take communication seriously, and like many professional service companies, our calls, emails, and text communications are documented so we can review concerns accurately. We are sorry your experience did not match the level of service we strive to provide, but we do stand behind the work performed, the emergency response provided, and the fairness of the pricing used.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kellie Stoddart 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Spotless is your water damage, mold mitigation and cleaning company.  There is no need to call anyone else, not only are their technicians certified and trained, they go above and beyond. For my private residence and my corporate office, they are dependable, extremely reliable, educated and competitively priced. A  5 star recommendations for all your needs!

Owner's reply
Thank you for your recommendation Kellie! We’re proud to serve the Lexington community and surrounding areas. It’s great to hear that you had a positive experience with our team. If there’s anything else we can do for you, feel free to reach out!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 taryn cecil 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
After finding our water heater busted in the middle of the night, Spotless sent Ashton out within 2 hours! He was efficient, helpful, and very easy to work with. We highly recommend!

Owner's reply
Thank you so much for the kind review and recommendation! We’re sorry you had to deal with a busted water heater in the middle of the night, but we’re glad we were able to get Ashton out quickly to help. We’ll be sure to pass along your compliments to him. We truly appreciate you trusting Spotless and taking the time to share your experience!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Jennerado A 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I have used another carpet cleaning company in the past and have experienced mixed results.  I usually have carpets cleaned once per year, but due to COVID, had not had anyone in the home for 2 years.  We also recently adopted a new pet whom I had to house break.  I was embarrassed by my carpets and time finally came for me to get them addressed.  I reached out to Spotless and I received the utmost professionalism and attention to detail from the very beginning.  They listed to my concerns about the carpet and gave me options in order to clean, lift stains and eliminate odors. I was so impressed with their consult via phone, that I scheduled them to visit and complete the job.  The team that visited my home were fantastic!  They were very thorough and pleasant during the entire job.  I could not believe the difference in my carpets after they were done - they literally saved my carpet and I am now no longer embarrassed to have people visit my home! I would never trust anyone else to take care of my carpets!  I highly recommend Spotless and will be having them visit again!

Owner's reply
Thank you so much for your review of Spotless. We were happy to help and even happier to see the results make such a difference for you.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Danielle Raymond 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
This company was an absolute delight and breeze to work with. They were informative, supportive, and always ready to answer my thousands of questions! They provided immediate help when we had a freak water incident in our attic and patiently walked us through each step of the process to get it immediately addressed, and even went out of their way to address a couple other issues that came up as well with our wall paneling. Highly recommend their services!!

Owner's reply
Thank you so much for this wonderful review and recommendation! We’re grateful you trusted Spotless during such a stressful and unexpected water incident in your attic. Our team always wants to make the process as smooth and clear as possible, so it means a lot to hear that you felt informed, supported, and taken care of every step of the way. We truly appreciate your kind words and are glad we could help with the additional issues that came up as well!
  
 
  
 
 
 
   
 
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Worried Your Paris Home Might Be Making You Sick?

Mold problems don’t always show up in obvious ways. 

Many homeowners first notice: 

• Persistent fatigue or low energy  
• Brain fog or difficulty concentrating  
• Allergy-like symptoms that don’t improve  
• A musty or damp smell that keeps returning  

You might try cleaning, ventilating, or managing humidity, but the issue never fully goes away. 

We often speak with homeowners in Paris who feel like something in their home isn’t right, but haven’t been able to identify the cause. 

In many cases, hidden mold growth and poor indoor air quality are contributing factors. 

Call 859-459-0424

A Different Approach to Mold Remediation in Paris

Most mold remediation companies focus on what you can see. But mold problems are always much deeper than that.

At Spotless, we focus on:

• Identifying hidden mold sources
• Preventing cross-contamination during removal
• Improving the air throughout the home
• Addressing the moisture conditions behind the issue

Our goal is to fully resolve the problem, not just temporarily improve it.

With over 30 years of experience and IICRC-certified technicians, we take a thorough and careful approach to every home.

Call 859-459-0424

Mold & Water Damage Services in Paris, KY

Mold problems are typically linked to moisture issues somewhere in the home.
We provide complete services to address both the contamination and the cause:

Mold Remediation

Controlled removal of mold contamination using proper containment to prevent spreading spores.

Mold Inspection & Moisture Detection

We identify where mold is growing and uncover the moisture sources behind it, even in hidden areas.

Water Damage Restoration

From leaks to flooding, we handle water extraction, drying, and restoration to stabilize your home.

Indoor Air Quality Improvement

We improve indoor air by addressing contamination, humidity levels, and ventilation issues.

Call 859-459-0424

Why Proper Mold Removal Matters for Your Health

Mold can affect more than just your home. In some environments, it may contribute to wide ranging symptoms from chronic fatigue, headaches or brain fog to respiratory irritation and increased sensitivity to allergens.

If mold isn’t properly removed, these issues can continue even after cleaning. That’s why a thorough, health-focused approach is so important.

Call 859-459-0424

Why Homeowners in Paris Choose Spotless

Mold issues can feel overwhelming, especially when the cause isn’t clear.

Homeowners in Paris choose Spotless because we provide:

• 30+ years of restoration experience
• IICRC-certified technicians
• A health-focused remediation approach
• Clear communication throughout the process
• Fast response for water-related emergencies
• Assistance with insurance claims

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We focus on solving the problem properly so you can move forward with confidence.